MLF Ingredients Sdn Bhd

Working Location: Johor HQ or Kuala Lumpur 

Salary Range: RM 6,500 – RM 8,000 per month (Commensurate with experience)

Report to: Business Development Director

Job Summary

Responsible for managing sales activities, customer relationships, and revenue in assigned markets. The role focuses on achieving sales targets, expanding business with existing customers, coordinating logistics and pricing, handling customer issues, and supporting sales forecasting and market intelligence to drive growth and market share.

Job Description

• Manage and maintain relationships/orders with assigned existing customers

• Drive sales growth by increasing volume, product mix, and market share within the existing customer base.

• Monitor sales performance, revenue, and profitability for assigned accounts。

• Prepare sales forecasts and track performance against sales targets and KPIs.

• Coordinate with internal teams on pricing, logistics, documentation, and compliance with import regulations.
• Handle customer enquiries, complaints, shipment follow-ups, and payment coordination.
• Prepare and present sales updates, proposals, and performance reviews to customers.
• Support Regional Business Development Manager in sales planning, volume allocation, pricing strategies, and market intelligence.
• Monitor market trends and customer demand to support planning and supply continuity.

Job Requirements

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field.

• Proven experience managing existing customer accounts and maintaining long-term business relationships.

• Good understanding of sales operations, forecasting, pricing, and order management.

• Familiar with import/export processes, logistics coordination, and basic regulatory requirements (experience with SEA trade is an advantage).

• Strong communication and coordination skills in English; Mandarin is an advantage for dealing with regional customers.

• Able to work independently and coordinate with internal teams across locations.

• Travel to JB HQ quarterly is required, travel to overseas is optional

• Proficient in MS Excel, PowerPoint, and basic reporting tools. levels of management

• Excellent verbal and written communication skills

• Minimum 2–5 years of experience in account management, sales, or customer servicing, preferably in B2B manufacturer line related to animal feed, food ingredients, or similar industry